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Update My Order

5 articles

Need to make a change to your order?


My Order is Incorrect

My Order is IncorrectDid you find that your order was incorrect?Please reach out to LEVO Support directly here so that we can assist you with receiving the correct item. Please include your order number as well as all information regarding the issue

My Package Arrived Damaged

My Package Arrived DamagedIf your product was damaged upon arrival, we're so sorry! We'll do everything we can to help.Please provide documentation of the damage prior to sending it back to us. We'll be able to replace your product and send you a ret

Cancel Your Order

Cancel Your OrderPlease contact LEVO Support here as soon as possible with your order number and we will assist with your order update request.If your order has not yet shipped, we will attempt to cancel the order before it ships out.If your order ha

Refund Timeframe

Timeframe to Process a RefundOnce your refund has been initiated, the funds will usually appear back in your account within 3-10 business days. Please contact the financial institution where the refund credit is being received if you have questions a

Order Change Requests

Order Change RequestsPlease reach out to LEVO Support directly here.Be prepared to provide your Order # and we will make every effort to accommodate order change requests for unshipped orders.If your order has already shipped, we will assist you with