Try these troubleshooting steps if your LEVO I will not turn on:
- Make sure you are pressing the POWER button icon and sliding your finger down the keypad without losing contact. The keypad is “capacitive touch,” so does not require much pressure, just skin contact.
- Try plugging the LEVO's electrical cord into a different electrical outlet that is confirmed to work. The LEVO can only operate using AC 110V 50/60Hz 250W.
- Has your LEVO sprung a leak or taken a fall? That could be what is preventing it from turning on. Contact us to provide more details on what happened, and we'll try our best to help!
If you are still experiencing trouble with your LEVO you can submit a warranty claim here.