Lid will not CLOSE:
- Check if the issue is with the spring lid latch itself, pictured.
- Close the lid by pressing down firmly on the right edge until you feel the spring lid latch engage with the lid. If you can lift up the lid with one finger, it should not open. If the latch did not engage and the lid can still be lifted open, the spring lid latch is defective.
- Contact Support to submit a warranty claim here.
If you are still experiencing trouble with your LEVO you can submit a warranty claim here.