If your herb pod is damaged for any reason, you can request a replacement be sent out to you. Contact us to submit a warranty claim here.
If the magnetic bracket has become detached from the stainless steel pod, you can still use the pod to infuse in the meantime while you wait for the replacement. Although it won't magnetically secure to the “Place Pod Here” marker inside the reservoir, the pod will generally stay in the same position and should not affect the infusion or your end result.