RATES
We provide free shipping with FedEx Ground (1-7 Business Days + processing time) for all orders that include a LEVO machine.
PROCESSING & SHIPMENT
We do not process orders on Saturday or Sunday. Orders placed on the weekend will process the next business day. If Monday falls on a holiday, then your order will process the next business day.
If we are experiencing a high volume of orders, shipments may be delayed and processed between 1-3 business days.
If you expected to receive your order sooner or have questions about your shipment, please contact support@levooil.com for help.
SHIPPING CARRIER
To provide the quickest and most affordable service possible to our customers, we ship orders using Federal Express (FedEx) and USPS (United States Postal Service).
DELIVERY GUARANTEES
We do not guarantee arrival times for any shipment.
FEDEX GROUND (1-7 BUSINESS DAYS)
The "in-transit" times for this package service is 1-7 business days. All FedEx Ground shipping orders received before 11:00 A.M. (MST) will be processed the same day. FedEx Ground orders received after 11:00 A.M. (MST) will be processed the following business day. FedEx Ground orders placed on Friday after 11:00 A.M. (MST) will be processed on Monday (excluding holidays).
INTERNATIONAL SHIPPING
We do not ship internationally outside of North America at this time.
ORDER CANCELLATIONS & MODIFICATIONS
Please contact support@levooil.com with your order number, and we will assist with your order update. If your order has already shipped, we will help you make the appropriate return(s) and exchanges.