Order Support

Order status

• Logging in to your LEVO Account
• When will my package arrive?
• I didn’t receive my order confirmation
• How to find tracking information

Order issues

• How long do refunds take?
• Received the wrong item
• My order is missing an item
• My package arrived damaged

International orders

• Can I purchase internationally / use outside of North America?

Change, return, or cancel orders

• How to change an order
• How to cancel an order
• Shipping your LEVO back to us
• Submit a return or refund request