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LĒVO Help Docs

Search FAQ's, troubleshooting tips, and other tricks on how to optimize your experience with LĒVO products.

LEVO Help Center

About Infusing with LĒVO

Potency Calculator

My Infusion is Not Strong Enough (Increasing Potency)

Oil and Herb Calculator

What type of oils should I use to infuse?

What Should I Not Use With My LĒVO Infuser?

Altitude and LĒVO Infusions

Should My Infusion Turn Green?

Infusion Storage

Infusing with Shea Butter, Cocoa Butter, or Beeswax

Sediment in Infusion

Infusing with Honey

My Herb Looks Burned After Activation

Infusing FAQ & Resources

What's the difference between the LĒVO machine models?

LĒVO II User Manual (PDF)

LĒVO II: Getting Started & Setting Up

LĒVO II Dry Mode

LĒVO II Activate Mode

LĒVO II Infuse Mode

Change Temperature from Fahrenheit (ºF) to Celsius (ºC)

Mute or Unmute the Sound Effects

Cleaning your LĒVO II

How to Store your LĒVO After Use

Using Your LĒVO II

LĒVO II Won’t Turn On

LĒVO II Leaking from Drain

LĒVO II Leaking from Inside

LĒVO Machine Drain Valve Does Not Open or Close

LĒVO Machine Broken Lid

LĒVO Machine Stuck on Warming Up Mode

LĒVO Machine Insert or Remove Reservoir

LĒVO Machine Won't Stir / Stops Stirring

LĒVO Machine Bad Smell

LĒVO Machine Making Loud Noise

LĒVO Machine Drain Tube Broken or Stuck in Machine

LĒVO Machine Clogged Nozzle/Cannot Drain Infusion

Troubleshooting LĒVO II

LĒVO II

LĒVO C User Manual (PDF)

LĒVO C Activate Mode

LĒVO C Infuse Mode

How To Clean Your LĒVO C

Using Your LĒVO C

My LĒVO C Doesn't Turn On

My LĒVO C Basin Accidentally Overfilled

The Red Light On My LĒVO C Is Still On Even Though I Finished My Infusion & Activation

I Can't Adjust the LĒVO C Time & Temperature On The Activate Cycle

I Smell Burnt Butter Or Oil When Using My LĒVO C

My Selected LĒVO C Cycle Won't Start

My LĒVO C Basin Lid Doesn't Fit With The Jumbo Herb Pod

I Selected The Wrong Cycle On My LĒVO C

Troubleshooting LĒVO C

LĒVO C

LĒVO Lux User Manual (PDF)

LĒVO Lux: Getting Started & Setting Up

How to Clean your LĒVO Lux

LĒVO Lux: Dry+ Cycle

LĒVO Lux: Activate Cycle

LĒVO Lux: Infuse Cycle

LĒVO Lux: Dispense Your Infusion

Using Your LĒVO Lux

LĒVO Lux Won't Turn On

LĒVO Lux Insert or Remove Reservoir

LĒVO Lux Stuck on Warming Up Mode

LĒVO Lux Leaking from Drain

LĒVO Lux Leaking from Inside

LĒVO Lux Machine Broken Lid

Troubleshooting LĒVO Lux

LĒVO Lux

Gummy Candy Mixer User Manual

How to use LĒVO Gummy Mix with the Mixer

Using your Gummy Candy Mixer

Oil Not Mixing into Gummy Mix

Gummy Mixer is Turning Off / Won't Turn On

Gummy Mixer Not Stirring

Troubleshooting your Gummy Candy Mixer

Gummy Candy Mixer

LĒVO II, LĒVO C, LĒVO Lux, and Gummy Mixer Product Specs and FAQ

Accepted Payment Methods

International Orders

Placing Orders

Didn't Receive My Order Confirmation Email

Tracking Your Order

Shipping Policy

Logging into Your LĒVO Account

Order Status

My Order is Incorrect

My Package Arrived Damaged

Cancel Your Order

Refund Timeframe

Order Change Requests

Update My Order

Orders

Warranty Claims

Return Requests

Product Registration

Returns & Warranty

The new LĒVO app

LĒVO App

Learn tips and tricks about herbal infusion

Check out the different LĒVO products & download user manuals

More information on the LĒVO mobile app. Search and share recipes, shop new products, and access the potency calculator on the LĒVO mobile app.

All collections

Categories

Infusing FAQ & Resources

LĒVO II, LĒVO C, LĒVO Lux, and Gummy Mixer Product Specs and FAQ

Orders

Returns & Warranty

LĒVO App