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LĒVO Help Docs

Many payment methods are accepted to make purchasing a L&#x112;VO super convenient for you!We also accept the following payment methods:<ul><li>Visa</li><li>Mastercard</li><li>American Express</li><li>Discover</li><li>PayPal</li><li>Amazon Pay</li><li>ShopPay</li><li>Apple Pay</li><li>Google Pay</li></ul>We also have partnered with ShopPay to offer split, interest-free payments. You can take part of this offer by selecting the ShopPay installments option during the checkout process.Please reach out to our support team if you have any further questions: support@levooil.com

Accepted Payment MethodsMany payment methods are accepted to make purchasing a LĒVO super convenient for you! We also accept the following payment methods:VisaMastercardAmerican ExpressDiscoverPayPalAmazon PayShopPayApple PayGoogle PayWe also have pa

Accepted Payment Methods

Placing Orders

International Orders

Warranty Claims

Return Requests

Product Registration

Returns & Warranty

LĒVO II Dry Mode

LĒVO II Activate Mode

LĒVO II Infuse Mode

What Should I Not Use With My LĒVO II?

Infusion Storage

My Infusion is Not Strong Enough (Increasing Potency)

Infusing with Shea Butter, Cocoa Butter, or Beeswax

Infusing with Honey

Oil and Herb Calculator

About Infusing with LĒVO

Cleaning your LĒVO

Altitude and LĒVO Infusions

My Herb Looks Burned After Activation

Sediment in Infusion

Should My Infusion Turn Green?

How to Store your LĒVO After Use

How To Clean Your LĒVO C

Using Your LĒVO II

What's the Difference Between the LĒVO I and LĒVO II?

Product Specs

LĒVO I or II Won’t Turn On

LĒVO II Leaking from Drain

LĒVO I or II Leaking from Inside

LĒVO Machine Drain Valve Does Not Open or Close

LĒVO Machine Broken Lid

LĒVO Machine Stuck on Warming Up Mode

LĒVO Machine Insert or Remove Reservoir

LĒVO Machine Won't Stir / Stops Stirring

LĒVO Machine Bad Smell

LĒVO Machine Making Loud Noise

LĒVO Machine Drain Tube Broken or Stuck in Machine

Change Temperature from Fahrenheit (ºF) to Celsius (ºC)

Mute or Unmute the Sound Effects

LĒVO Machine Clogged Nozzle/Cannot Drain Infusion

Troubleshooting Your LĒVO Account

Troubleshooting LĒVO II

Connecting Your LĒVO to the LĒVO App

Cannot Log In to the LĒVO App

How to Reset the Wi-Fi on the LEVO II

Sharing Recipes on the LĒVO App

Controlling LĒVO II with the LĒVO App

LĒVO App is Stuck on Warming Up

Download the LĒVO App

LĒVO App

LĒVO I: Getting Started & Setting Up

LĒVO I: What Comes in the box?

LĒVO I User Manual (PDF)

LEVO I

Shipping Policy

Logging into Your LĒVO Account

Tracking Your Order

Didn't Receive My Order Confirmation Email

Order Status

LĒVO II Specs

LĒVO II: What comes in the Box?

LĒVO II: Getting Started & Setting Up

LĒVO II User Manual (PDF)

LEVO II

Warranty Returns/Refunds SoP WIP

"Whoops Looks Like Something’s Wrong" - App Verification Issue

Exchanging a LĒVO

Return Logic- Basics

FedEx Log-in

Warranty Eligibility

Warranty Vid Tutorials

First Nations (Indian) Tax Exemptions

Better Business Bureau Tickets- Advanced

Return Logic - Return LĒVO from Part of Kit

Returns and General Information

My Order is Incorrect

My Package Arrived Damaged

Cancel Your Order

Refund Timeframe

Order Change Requests

Update My Order

LĒVO C Activate Mode

LĒVO C Infuse Mode

My LĒVO C Doesn't Turn On

My LĒVO C Basin Accidentally Overfilled

I Smell Burnt Butter Or Oil When Using My LĒVO C

My Selected LĒVO C Cycle Won't Start

I Can't Adjust the LĒVO C Time & Temperature On The Activate Cycle

I Selected The Wrong Cycle On My LĒVO C

My LĒVO C Basin Lid Doesn't Fit With The Jumbo Herb Pod

The Red Light On My LĒVO C Is Still On Even Though I Finished My Infusion & Activation

Using Your LĒVO C