Return RequestsUpdated 2 months ago

Return Policy

Not happy with your LĒVO purchase? We will gladly accept returns within 30 days of receiving your order. The LĒVO purchase price after applicable restocking fees will be refunded to the original purchaser in the original form of payment. Shipping protection and accessories purchased with a LĒVO, even as part of a kit, are non-refundable.

To return your LEVOoil.com purchase:

1. Use the LĒVO Returns Manager to submit your return request.
2. We’ll review your request and send you a return shipping label if you are within the United States or Canada.
3. Pack up your return item using the original box and all original packing materials. Include all items that came with your LĒVO; user manuals, power pod, stirrer, drain tube, reservoir, etc. Accessories purchased with a LĒVO, even as part of a kit, are non-refundable, and should not be returned.
4. After your returned item is received and processed at our return facility, the price of your LĒVO unit minus applicable restocking fees will be refunded to the original purchaser in the original form of payment.

Once your refund has been initiated, the funds will usually appear back in your account within 3-10 business days. Please contact the financial institution where the refund credit is being received if you have questions about the time it takes for the credit to appear in the account.

Refunds can only be returned to the original payment method. If you no longer have access to that payment method, you will need to contact your financial institution to claim the funds after your refund is sent.

*30 day return period only applies to purchases on LEVOoil.com and LEVOoil.ca*

Purchases from authorized retailers outside of LEVOoil.com must refer to that retailer’s return policy.