LĒVO Machine Drain Valve Does Not Open or CloseUpdated 2 years ago

The drain valve (aka pinch valve) is designed to close around the silicone nozzle to seal the drain from dispensing any liquid until you press the RELEASE button.

• With the reservoir removed, look down your LĒVO to see the drain valve
• When your LĒVO is on and no buttons pressed, you should see a 2-millimeter gap, or a half-moon shape, when the drain valve is in the closed position. In order to leave enough room to close around the nozzle, it does not shut completely
• If you press the RELEASE/DISPENSE button and it doesn't open or close the valve or makes a strange sound, it may be a defective drain valve. Please contact [email protected] for assistance
• If you are experiencing any leaks from the drain, see LĒVO I: Leaking from Drain