Warranty and Submitting a Warranty Claimhttps://www.levooil.com/warranty LEVO Oil Infusion, Inc. extends a one-year limited manufacturer’s warranty for LEVO® branded products to the original purchaser when purchased through an authorized retailer ser

<h2 id="isPasted" style="box-sizing: border-box; display: block; margin-top: 0px; margin-bottom: 12px; text-rendering: optimizelegibility; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-weight: 400; font-style: normal; text-transform: none; letter-spacing: normal; line-height: 1.2; font-size: 27px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Submit a Warranty Claim</h2><p id="isPasted" style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 16px; color: rgb(34, 38, 40); font-family: &quot;Neuzeit Office Soft Rounded&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">L&#x112;VO Oil Infusion, Inc. extends a (1*) one-year limited manufacturer&#x2019;s warranty for L&#x112;VO&#xAE; branded products to the original purchaser when purchased through an authorized retailer serviced by an authorized L&#x112;VO distributor. A valid proof of purchase must be provided.<p id="isPasted" style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 16px; color: rgb(34, 38, 40); font-family: &quot;Neuzeit Office Soft Rounded&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">L&#x112;VO products included with this limited warranty are warranted to be free from defects in material and workmanship under normal use for 1 year from the date of retail purchase.<p id="isPasted" style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 16px; color: rgb(34, 38, 40); font-family: &quot;Neuzeit Office Soft Rounded&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If a valid claim under the <a href="https://levooil.com/pages/warranty-and-return-policy" rel="noopener noreferrer" target="_blank">Limited Warranty</a> is submitted within the 1 year warranty period, L&#x112;VO Oil Infusion, Inc. will, at its discretion, either repair the defect, replace the product with a similar item of equal or similar value, or issue a gift card for the original purchase price of the item. &#xA0;<p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Request a refund or submit a warranty claim for your L&#x112;VO machine:<p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://levooil.returnlogic.com/" style="box-sizing: border-box; background-color: transparent; touch-action: manipulation; transition: opacity 0.3s ease 0s, background 0.3s ease 0s, border 0.3s ease 0s, box-shadow 0.3s ease 0s; color: rgb(34, 38, 40); text-decoration: underline; word-break: break-word;">I purchased on LEVOoil.com</a><p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://levooil.returnlogic.com/warranty/info" style="box-sizing: border-box; background-color: transparent; touch-action: manipulation; transition: opacity 0.3s ease 0s, background 0.3s ease 0s, border 0.3s ease 0s, box-shadow 0.3s ease 0s; color: rgb(34, 38, 40); text-decoration: underline; word-break: break-word;">I purchased from a third party </a><p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://customers.extend.com/" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; touch-action: manipulation; transition: opacity 0.3s ease 0s, background 0.3s ease 0s, border 0.3s ease 0s, box-shadow 0.3s ease 0s; color: rgb(34, 38, 40); text-decoration: underline; word-break: break-word;" target="_blank">I purchased a warranty through Extend</a><a href="https://levooil.returnlogic.com/warranty/info" style="box-sizing: border-box; background-color: transparent; touch-action: manipulation; transition: opacity 0.3s ease 0s, background 0.3s ease 0s, border 0.3s ease 0s, box-shadow 0.3s ease 0s; color: rgb(34, 38, 40); text-decoration: underline; word-break: break-word;"> </a><h3 id="isPasted" style="box-sizing: border-box; display: block; margin-top: 0px; margin-bottom: 12px; text-rendering: optimizelegibility; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-weight: 400; font-style: normal; text-transform: none; letter-spacing: normal; line-height: 1.2; font-size: 23px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For more details on our warranty and return policy, please visit <a href="https://levooil.com/pages/warranty-and-return-policy" id="isPasted">https://levooil.com/pages/warranty-and-return-policy</a>.</h3><p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

Warranty Claims

Return & Refund Requests Our Return Policy on all LĒVO machines includes a 30-DAY RISK-FREE TRIAL!Not happy with your LĒVO purchase? We will gladly accept returns from purchases made on LEVOoil.com/LEVOoil.ca within 30 days of receiving your order. T

<h2 id="isPasted" style="box-sizing: border-box; display: block; margin-top: 0px; margin-bottom: 12px; text-rendering: optimizelegibility; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-weight: 400; font-style: normal; text-transform: none; letter-spacing: normal; line-height: 1.2; font-size: 27px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Return Policy</h2><p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Not happy with your L&#x112;VO purchase? We will gladly accept returns within 30 days of receiving your order. The L&#x112;VO purchase price after applicable restocking fees will be refunded to the original purchaser in the original form of payment. Shipping protection and accessories purchased with a L&#x112;VO, even as part of a kit, are non-refundable.<h3 style="box-sizing: border-box; display: block; margin-top: 0px; margin-bottom: 12px; text-rendering: optimizelegibility; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-weight: 400; font-style: normal; text-transform: none; letter-spacing: normal; line-height: 1.2; font-size: 23px; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="to-return-yourlevooilcompurchase">To return your&#xA0;LEVOoil.com&#xA0;purchase:</h3><ol style="box-sizing: border-box; padding: 0px; text-rendering: optimizelegibility; list-style: decimal; margin: 0px 0px 17px 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin-bottom: 0px;">Use the&#xA0;<a href="https://levooil.returnlogic.com/" style="box-sizing: border-box; background-color: transparent; touch-action: manipulation; transition: opacity 0.3s ease 0s, background 0.3s ease 0s, border 0.3s ease 0s, box-shadow 0.3s ease 0s; color: rgb(34, 38, 40); text-decoration: underline; word-break: break-word;">L&#x112;VO Returns Manager</a>&#xA0;to submit your return request.</li><li style="box-sizing: border-box; margin-bottom: 0px;">We&#x2019;ll review&#xA0;your request and send you a return shipping label if you are within the United States or Canada.</li><li style="box-sizing: border-box; margin-bottom: 0px;">Pack up your return item using the original box and all original packing materials. Include all items that came with your L&#x112;VO; user manuals, power pod, stirrer, drain tube, reservoir, etc. Accessories purchased with a L&#x112;VO, even as part of a kit, are non-refundable, and should not be returned.</li><li style="box-sizing: border-box; margin-bottom: 0px;">After your returned item is received and processed at our return facility, the price of your L&#x112;VO unit minus applicable restocking fees will be refunded to the original purchaser in the original form of payment.</li></ol>Once your refund has been initiated, the funds will usually appear back in your account within 3-10 business days.&#xA0;Please contact the financial institution where the refund credit is being received if you have questions about the time it takes for the credit to appear in the account.Refunds can only be returned to the original payment method. If you no longer have access to that payment method, you will need to contact your financial institution to claim the funds after your refund is sent.<p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*30 day return period only applies to purchases on LEVOoil.com and LEVOoil.ca*<p style="box-sizing: border-box; text-rendering: optimizelegibility; margin-top: 0px; margin-bottom: 17px; color: rgb(34, 38, 40); font-family: &quot;Varela Round&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Purchases from authorized retailers outside of LEVOoil.com must refer to that retailer&#x2019;s return policy.

Returns & Warranty Claims

Warranty Claims

Return Requests